Cookie Policy

Understanding Cookies on Our Website

At Ilenmora, we aim to make browsing and shopping for furniture clear, convenient, and respectful of your privacy. This Cookie Policy explains how cookies and similar technologies may be used when you access our website, browse products, manage shopping activities, or interact with available website features.

Cookies help websites remember certain information between visits. Depending on the technologies actually enabled on our website, they may support essential functions, retain preferences, help us understand website performance, or assist with advertising activities.

This Policy explains the purposes for which these technologies may be used and the choices available to you. It does not mean that every category described below is necessarily active at all times.

What Are Cookies and Similar Technologies?

Cookies are small data files that a website can store through your browser on a computer, mobile phone, tablet, or other internet-connected device. They may allow the website to recognize a browser, remember selected settings, or maintain information needed during a shopping session.

Cookies generally fall into 2 duration categories:

Session cookies are temporary and are typically removed when the browser session ends.

Persistent cookies remain on a device for a defined period or until they are deleted. Their duration depends on the particular cookie and its configuration.

Similar technologies may include pixels, tags, scripts, local storage, and other tools that help a website recognize activity or understand how its features are used. Their functions and the information they collect depend on the technology involved.

Types of Cookies and Their Purposes

Essential Cookies

Essential cookies support functions necessary for the website to operate properly. Depending on the available features, they may help maintain a shopping session, preserve items in a shopping cart, support checkout, or protect against certain forms of misuse.

Where a technology is strictly necessary to provide a service requested by the user or to perform an essential website function, its use may be permitted without consent where applicable law allows. Essential technologies are not automatically exempt from every legal requirement.

Preference and Functional Cookies

Preference cookies help remember choices that make browsing more convenient. Depending on the website's configuration, they may retain settings such as language preferences, display choices, or other selected options.

If these technologies are optional under applicable law, you may be able to manage them through the available cookie preference controls.

Analytics and Performance Cookies

Analytics cookies and similar technologies may help measure how visitors interact with the website, such as which pages are viewed, which features are used, and whether technical errors occur.

Where enabled, this information may help us understand browsing patterns, identify usability problems, and improve website performance. The information collected and the level of identification involved depend on the specific analytics technology.

We will not identify a particular analytics provider or claim that a specific analytics tool is active unless its use has been verified.

Advertising and Targeting Cookies

Where advertising technologies are enabled, cookies or similar tools may be used to measure advertising performance, understand interactions with promotional content, or help deliver advertisements based on browsing activity.

Some advertising technologies may involve third-party services and may allow information to be associated with activity across different websites or services. Whether such processing constitutes targeted advertising, a sale, or sharing of personal information depends on the actual practices and the applicable legal definitions.

We will not represent advertising or cross-site tracking technologies as active unless their use has been confirmed.

First-Party and Third-Party Technologies

First-party cookies are placed through the website you are visiting and are generally managed in connection with that website's functions.

Third-party cookies or similar technologies may be provided by external services integrated into a website. Depending on the service and its configuration, these technologies may support payment functions, analytics, advertising, or other features.

External providers may process information according to their own technical arrangements and applicable privacy requirements. The presence of a third-party technology does not automatically mean that every visitor's information is sold or shared for advertising purposes.

The specific providers and technologies used depend on the website's actual configuration. We will not list unverified vendors, cookie names, or tracking services.

Consent and Cookie Preferences

We respect your choices regarding optional cookies and similar technologies.

Where applicable law requires consent before optional cookies or similar technologies are stored on your device or accessed, the required consent must be obtained before the relevant technology is activated.

Where a cookie preference tool is available, it may allow you to accept or reject optional categories and adjust your choices. Options should be presented in a clear manner that enables you to make an informed decision.

Continuing to browse the website will not automatically be treated as valid consent in every circumstance.

Essential technologies may continue to operate where their use is permitted without consent under applicable law. Rejecting optional cookies should not prevent access to unrelated essential shopping functions, although certain optional features may operate differently.

How to Change or Withdraw Your Choices

You may be able to manage your preferences through a cookie settings tool, where available. If you previously provided consent for optional technologies, you may change or withdraw that consent through the available controls where applicable.

You may also use your browser settings to block, limit, or delete cookies. The steps depend on the browser and device you use. Blocking or deleting certain cookies may remove saved preferences, reset shopping-related settings, or affect some website functions.

If applicable law gives you the right to opt out of certain processing involving personal information, you may exercise that right through the legally available mechanism.

Where required by applicable law, we will recognize qualifying universal opt-out preference signals, such as Global Privacy Control, in accordance with the requirements applicable to the relevant processing and transaction.

Changing cookie settings does not necessarily delete information already collected before the change. Any separate request to access, correct, or delete personal information will be handled according to applicable law.

Cookie Duration and Data Storage

Cookie duration varies according to the technology's purpose, configuration, and type. Some cookies remain only for a browsing session, while others may remain on the device until an established expiration date or until the user deletes them.

Information collected through cookies may be retained for different periods, depending on why it is collected, the systems involved, and applicable legal requirements.

We do not assign a single retention period to every cookie. Specific cookie names, expiration dates, and storage durations should be disclosed when they have been confirmed from the website's actual technical configuration.

Cookies and Personal Information

Certain cookies or similar technologies may collect or associate information such as device identifiers, browser characteristics, IP addresses, browsing activity, or preferences. Whether this information constitutes personal information depends on the circumstances and applicable law.

Where cookie-related processing involves personal information, we will handle it according to the applicable legal requirements and the purposes disclosed for the relevant activity.

The use of cookies does not mean that every piece of information collected is used for advertising, sold to external parties, or associated with an identified individual. Such activities depend on the actual technology and processing arrangement.

Children's Privacy

Our website is intended for a general shopping audience and is not intended to knowingly use cookies or similar technologies to collect children's personal information in violation of applicable law.

If you believe that information relating to a child has been collected or processed inappropriately, please contact us so that the matter can be reviewed and addressed as required by applicable law.

Your Privacy Rights and Complaints

Depending on your location and the laws that apply, you may have rights concerning personal information collected through cookies or similar technologies. These rights may include requesting access, correction, or deletion, withdrawing consent where applicable, or opting out of certain processing activities.

If you believe that cookie-related processing has violated your privacy rights, you may have the right to lodge a complaint with a competent supervisory or regulatory authority.

For individuals protected by the European Union General Data Protection Regulation (GDPR), this may include lodging a complaint with a competent data protection supervisory authority in an EU Member State, as applicable.

For individuals in the United States, available complaint channels may include a relevant state attorney general, state privacy regulator, or another authority with jurisdiction over the matter. The appropriate authority and complaint process depend on the applicable law and circumstances.

GDPR does not automatically apply to every U.S. visitor or transaction. The rights available to each individual depend on the laws that apply to the relevant processing.

Updates to This Cookie Policy

We may update this Policy when website technologies, cookie practices, business operations, or applicable legal requirements change.

The revised version will be published with an updated effective or revision date. Where a change requires additional notice or consent under applicable law, the relevant requirements will be followed.

Contact Information

If you have questions about this Cookie Policy, your cookie preferences, or the handling of information through cookies and similar technologies, please contact us using the details below.

Email: solutions@ilenmora.com

Phone: +81 98-682-4736

Address: Room 204, Forest Casa, 1399 Maezato, Itoman City, Okinawa 901-0362, Japan

Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM Eastern Time (ET)